Refund & Cancellation Policy
Little Brother Charitable Trust
At Little Brother Charitable Trust, we deeply appreciate the generosity of our donors and supporters. Donations made to the trust are used to support our charitable programs and beneficiaries.
Donations
All donations made through our website, bank transfer, UPI, or any other payment methods are considered voluntary contributions.
As a general policy, donations are non-refundable, since they are immediately allocated towards our charitable activities and operational costs.
Cancellation of Donations
Once a donation is completed, it cannot be cancelled, as the funds are utilized for ongoing and planned programs.
Exceptional Circumstances
In rare and exceptional cases, such as:
-
Duplicate transaction
-
Incorrect donation amount due to technical error
-
Unauthorized transaction
Donors may contact us within 7 days of the transaction date with valid proof. The trust management will review the request and may process a refund at its sole discretion.
Refund Processing
If a refund is approved:
-
The refund will be processed through the original payment method
-
Processing time may take 7–10 working days
-
Any payment gateway charges may be deducted
Contact for Refund Requests
For any refund or cancellation-related requests, please contact us with transaction details:
Email: info@lbctrust.org
Phone: +91-9652401763
Policy Updates
Little Brother Charitable Trust reserves the right to modify or update this policy at any time without prior notice.